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Field Air Group of Companies
Introduction
This
Privacy Policy is The Field Air Group's
official Privacy Policy and applies to all personal
information collected by The Field Air
Group.
The
Field Air Group is committed to complying
with Commonwealth legislation regarding privacy of personal
information.
The
Field Air Group is a generic term for
the purpose of this policy only and is used to collectively
describe the following entities:
- Field
Air Ballarat Pty Ltd
-
Field Air Ballarat Pty Ltd trading
as Ballarat Messengers
- Field
Air Holdings Pty Ltd
- Field
Air Sales Pty Ltd
- Field
Air Maintenance Pty Ltd
- Field
Air Operations Pty Ltd
- Field
Air Riverina Pty Ltd
- Field
Air Riverina Pty Ltd trading as Field Air
Finley
- Agri
Air Holdings Pty Ltd
- Loden
Grange Pty Ltd
This
Privacy Policy has been formulated using the ten National
Privacy Principles contained in the Privacy Amendment
(Private Sector) Act 2000. In addition, we have
added a section relating to our website.
Collection
Use of Your Information
Disclosure of Your Information
Data Quality
Data Security
Openness
Access and Correction
Identifiers
Anonymity
Transborder Data Flows
Sensitive Information
Our Website
Contact Us
Collection
In
the normal course of business, we will collect information
from customers, contractors and other third parties
that is necessary for one of our functions or activities.
Some of this information may be considered private or
personal, however without these details we would be
unable to carry on our business and provide services
to you. Therefore, we will only collect personal or
private information if it is necessary for one of our
functions or activities.
Examples
of the type of information we may collect are:
- Contact
details of people who we do business with. This will
include name, address, phone, fax, mobile and email.
- Banking
details of people and entities that we do business
with for the purpose of payment of accounts by electronic
funds transfer.
- Credit
card details of customers.
- Membership,
medical, licence and affiliations of subcontractors
(i.e. pilots)
- Resumes
of applicants for employment positions that we advertise.
- Details
of visitors and users of our website. (Refer section
titled "Our Website")
Use of Your Information
We
will limit the use of your personal information to:
- Providing
you with products or services that you require.
- Day
to day management of our business, including analysis,
account management and research and development.
- Meeting
our legal requirements. For example, disclosure to
law enforcement agencies.
This
information may also be used to inform you about new
products or services that we believe may meet your needs.
Disclosure of Your Information
We
will not disclose, sell or trade your personal information
without your written consent.
However,
customers should be aware that we do allow information
to be provided to third parties who perform certain
functions for us. For example, we will disclose information
to contract pilots that is necessary for them to safely
and professional complete assigned tasks.
Where
we disclose information to contract pilots, we bind
these entities to the same standards as ourselves by
means of a contractual arrangement that includes a confidentiality
clause.
We
also disclose information to chemical and fertiliser
suppliers where we handle stock on consignment for them.
In order for you to be charged by these suppliers for
the products used, we disclose to them your trading
details, contact name and numbers together with the
amount of product(s) used.
Sometimes
we may be contacted by other businesses seeking a trade
reference for the trading accounts that you conduct
with us. We will not provide any information unless
the requesting entity can supply a signed authorisation
from you.
Data Quality
The
Field Air Group will take reasonable steps to ensure
that the personal information it collects, uses or discloses
is accurate, complete and up to date.
Data Security
The
Field Air Group stores information in different ways,
including paper and electronic formats. We will take
reasonable steps to ensure that the personal information
we collect, use or disclose is protected from unauthorised
access, alteration or disclosure.
Where
personal information is no longer needed, we will take
reasonable steps to de-identify this information.
Openness
The
Field Air Group will make this Privacy
Policy available generally to anyone who requests it.
Our Privacy Policy will also be published on our website
www.fieldair.com.au.
Following
a request for information, we will take reasonable steps
to provide you with a copy of our Privacy Policy and
if required, details of the types of information we
hold.
Access and Correction
We
will provide you access to your personal information,
expect where:
- Access
would pose a serious and imminent threat to the life
or health of any individual.
- Access
would have an unreasonable impact on the privacy of
others.
- The
request for access is considered frivolous or vexatious.
- The
information relates to existing or anticipated legal
proceedings and would not be discoverable in those
proceedings.
- Providing
access would be unlawful.
- Denying
access is required or authorised by under law.
- The
information relates to a commercially sensitive decision
making process.
- Providing
access would prejudice enforcement activities relating
to criminal activities and other breaches of law,
public revenue, a security function or negotiations
with you.
We
will give you reasons if we deny you access to your
information.
We
will correct inaccurate information when notified by
you.
Identifiers
In some circumstances, we are required to collect
government identifiers such as your Australian Business
Number or Tax File Number. We will not use or disclose
this information other when required or authorised to
by law.
Anonymity
You
may choose to deal with us anonymously where it is lawful
and practicable to do so.
Transborder Data Flows
We
will only transfer personal information about an individual
to a third party who is in a foreign country where:
- The
individual consents to the transfer, or
- The
information is essential to maintaining safety, warranty
or service records.
For
example, we may transfer personal information about
the ownership of Air Tractor aircraft in Australasia
to Air Tractor Inc, Texas USA for the purpose of maintaining
safety, warranty or service records.
Sensitive Information
We
will not collect sensitive information about you without
your consent. Sensitive information includes information
about your race or ethnic origin, political opinions,
religious beliefs, affiliations or memberships.
Our Website
When
you browse our website www.fieldair.com.au, we log the
following information for statistical purposes:
- Server
address
- Top
level domain name (i.e. .com, .au, .uk etc)
- Date
and time of your visit
- Browser
used
- Web
pages visited
- Referrer
When
you lodge an advertisement, notice, forum entry or FAQ
on our website, we add your name and email details to
a newsletter distribution list. When we distribute our
electronic newsletter, we give all recipients the option
to have their address removed from the mailing list.
If
you visit the home page of our website, we will send
a "cookie" to your computers hard drive. A
cookie cannot read data on your hard drive. This cookie
is used to assist us in informing you of the number
of new advertisements since your last visit when you
return to our home page. You can set your web browser
to refuse cookies, however, this may mean you are unable
to take full advantage of our website.
Our
website includes a links page. You are able to gain
access to the external websites by clicking on the links
provided. Our Privacy Policy does not cover these websites.
Contact Us
For
more information about our Privacy Policy, please call
(03) 5339 4222 and ask to speak to the Administration
Manager or email admin@fieldair.com.au
Alternatively, you may contact the relevant area of
The Field Air Group by referring to
the contact details on the "Contact
Us" page of our website.
For
more information about privacy in general, you can visit
the Federal Privacy Commissioner's website www.privacy.gov.au
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