Field Air Group of Companies

Introduction
This Privacy Policy is The Field Air Group's official Privacy Policy and applies to all personal information collected by The Field Air Group.

The Field Air Group is committed to complying with Commonwealth legislation regarding privacy of personal information.

The Field Air Group is a generic term for the purpose of this policy only and is used to collectively describe the following entities:

• Field Air Ballarat Pty Ltd
• Field Air Holdings Pty Ltd
• Field Air Sales and Maintenance Pty Ltd
• Field Air Operations Pty Ltd
• Field Air Riverina Pty Ltd
• Field Air Riverina Pty Ltd trading as Field Air Finley

This Privacy Policy has been formulated using the ten National Privacy Principles contained in the Privacy Amendment (Private Sector) Act 2000. In addition, we have added a section relating to our website.

Collection
Use of Your Information
Disclosure of Your Information
Data Quality
Data Security
Openness
Access and Correction
Identifiers
Anonymity
Transborder Data Flows
Sensitive Information
Our Website
Contact Us

Collection
In the normal course of business, we will collect information from customers, contractors and other third parties that is necessary for one of our functions or activities. Some of this information may be considered private or personal, however without these details we would be unable to carry on our business and provide services to you. Therefore, we will only collect personal or private information if it is necessary for one of our functions or activities.

Examples of the type of information we may collect are:

• Contact details of people who we do business with. This will include name, address, phone, fax, mobile and email.
• Banking details of people and entities that we do business with for the purpose of payment of accounts by electronic funds transfer.
• Credit card details of customers.
• Membership, medical, licence and affiliations of subcontractors (i.e. pilots)
• Resumes of applicants for employment positions that we advertise.
• Details of visitors and users of our website. (Refer section titled "Our Website")

Use of Your Information
We will limit the use of your personal information to:

• Providing you with products or services that you require.
• Day to day management of our business, including analysis, account management and research and development.
• Meeting our legal requirements. For example, disclosure to law enforcement agencies.

This information may also be used to inform you about new products or services that we believe may meet your needs.

Disclosure of Your Information
We will not disclose, sell or trade your personal information without your written consent.

However, customers should be aware that we do allow information to be provided to third parties who perform certain functions for us. For example, we will disclose information to contract pilots that is necessary for them to safely and professional complete assigned tasks.

Where we disclose information to contract pilots, we bind these entities to the same standards as ourselves by means of a contractual arrangement that includes a confidentiality clause.

We also disclose information to chemical and fertiliser suppliers where we handle stock on consignment for them. In order for you to be charged by these suppliers for the products used, we disclose to them your trading details, contact name and numbers together with the amount of product(s) used.

Sometimes we may be contacted by other businesses seeking a trade reference for the trading accounts that you conduct with us. We will not provide any information unless the requesting entity can supply a signed authorisation from you.

Data Quality
The Field Air Group will take reasonable steps to ensure that the personal information it collects, uses or discloses is accurate, complete and up to date.

Data Security
The Field Air Group stores information in different ways, including paper and electronic formats. We will take reasonable steps to ensure that the personal information we collect, use or disclose is protected from unauthorised access, alteration or disclosure.

Where personal information is no longer needed, we will take reasonable steps to de-identify this information.

Openness
The Field Air Group will make this Privacy Policy available generally to anyone who requests it. Our Privacy Policy will also be published on our website www.fieldair.com.au.

Following a request for information, we will take reasonable steps to provide you with a copy of our Privacy Policy and if required, details of the types of information we hold.

Access and Correction
We will provide you access to your personal information, expect where:

• Access would pose a serious and imminent threat to the life or health of any individual.
• Access would have an unreasonable impact on the privacy of others.
• The request for access is considered frivolous or vexatious.
• The information relates to existing or anticipated legal proceedings and would not be discoverable in those proceedings.
• Providing access would be unlawful.
• Denying access is required or authorised by under law.
• The information relates to a commercially sensitive decision making process.
• Providing access would prejudice enforcement activities relating to criminal activities and other breaches of law, public revenue, a security function or negotiations with you.

We will give you reasons if we deny you access to your information.

We will correct inaccurate information when notified by you.

Identifiers
In some circumstances, we are required to collect government identifiers such as your Australian Business Number or Tax File Number. We will not use or disclose this information other when required or authorised to by law.

Anonymity
You may choose to deal with us anonymously where it is lawful and practicable to do so.

Transborder Data Flows
We will only transfer personal information about an individual to a third party who is in a foreign country where:

• The individual consents to the transfer, or
• The information is essential to maintaining safety, warranty or service records.

For example, we may transfer personal information about the ownership of Air Tractor aircraft in Australasia to Air Tractor Inc, Texas USA for the purpose of maintaining safety, warranty or service records.

Sensitive Information
We will not collect sensitive information about you without your consent. Sensitive information includes information about your race or ethnic origin, political opinions, religious beliefs, affiliations or memberships.

Our Website
When you browse our website www.fieldair.com.au, we log the following information for statistical purposes:

• Server address
• Top level domain name (i.e. .com, .au, .uk etc)
• Date and time of your visit
• Browser used
• Web pages visited
• Referrer

When you lodge an advertisement, notice, forum entry or FAQ on our website, we add your name and email details to a newsletter distribution list. When we distribute our electronic newsletter, we give all recipients the option to have their address removed from the mailing list.

If you visit the home page of our website, we will send a "cookie" to your computers hard drive. A cookie cannot read data on your hard drive. This cookie is used to assist us in informing you of the number of new advertisements since your last visit when you return to our home page. You can set your web browser to refuse cookies, however, this may mean you are unable to take full advantage of our website.

Our website includes a links page. You are able to gain access to the external websites by clicking on the links provided. Our Privacy Policy does not cover these websites.

Contact Us
For more information about our Privacy Policy, please call (03) 5339 4222 and ask to speak to the Administration Manager or email admin@fieldair.com.au Alternatively, you may contact the relevant area of The Field Air Group by referring to the contact details on the "Contact Us" page of our website.

For more information about privacy in general, you can visit the Federal Privacy Commissioner's website www.privacy.gov.au